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featured

Help Scout

Shared inbox, live chat, and a knowledge base for customer support

4.6
Free

Free trial

featured

Zendesk

Customer support inbox, help center, and AI agents

4.4
Paid

Suite Team from $55/agent/mo

featured

Intercom

Customer messaging and help desk

4.4
Paid

Paid plans after trial

SpecHelp ScoutZendeskIntercom
CategoryProductivityProductivityE-commerce
PricingFree trial + paidSuite Team from $55/agent/moPaid plans after trial
Rating4.6 (24,000)4.4 (18,500)4.4 (6,200)
Community88/10087/10084/100
Tierfeaturedfeaturedfeatured
Best forsupport, inbox, chat, helpdesksupport, helpdesk, tickets, cxsupport, chat, helpdesk, inbox
Top features
  • ·Shared inbox
  • ·Beacon live chat
  • ·Docs and AI answers
  • ·Omnichannel ticket inbox
  • ·Help center and knowledge base
  • ·Messaging and AI agents
  • ·Live chat and email inbox
  • ·Help center articles
  • ·Bots and workflows