Intercom
FeaturedPaidCustomer messaging and help desk
Best for support · chat · helpdesk
Strengths
- Live chat and email inbox
- Help center articles
Skip if
you only need a free one-off and will not stay on a plan
Intercom is an inbox for customer chat, email, and a help center. Use it to answer shoppers on a site or route tickets to a small support team.
Key features
- Live chat and email inbox
- Help center articles
- Bots and workflows
- Product tours
Why it is on Toolora
We list Intercom for people who need support · chat · helpdesk. Skip it if you only need a free one-off and will not stay on a plan.
Closest alternatives on Toolora: Crisp, Help Scout, Gorgias.
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Help Scout
Shared inbox, live chat, and a knowledge base for customer support
ProductivityFree-leaning alternative in productivity.
Gorgias
An ecommerce helpdesk and AI agent that answers shoppers with live store context
E-commerceAlso built for support.
Intercom
Paid plans after trial