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Gorgias

FeaturedPaid

An ecommerce helpdesk and AI agent that answers shoppers with live store context

Best for helpdesk · shopify · support

4.6
Toolora score — editorial, not public reviews
Toolora score87/100

Strengths

  • Omnichannel inbox
  • Shopify context

Skip if

you only need a free one-off and will not stay on a plan

Gorgias is a helpdesk built for Shopify brands. One inbox for email, chat, and social, plus an AI agent that can cancel, discount, or upsell in the ticket — a desk, not a ticket dump.

Key features

  • Omnichannel inbox
  • Shopify context
  • AI agent
  • Revenue attribution

Why it is on Toolora

We list Gorgias for people who need helpdesk · shopify · support. Skip it if you only need a free one-off and will not stay on a plan.

Closest alternatives on Toolora: Crisp, Smile.io, Intercom.

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Also built for helpdesk.

Gorgias

Paid plans from helpdesk

Get it here