Gorgias
PaidAn ecommerce helpdesk and AI agent that answers shoppers with live store context
Best for helpdesk · shopify · support
Our own editorial score, not public reviews.
Strengths
- Omnichannel inbox
- Shopify context
Skip if
you only need a free one-off and will not stay on a plan
Gorgias is a helpdesk built for Shopify brands. One inbox for email, chat, and social, plus an AI agent that can cancel, discount, or upsell in the ticket — a desk, not a ticket dump.
Key features
- Omnichannel inbox
- Shopify context
- AI agent
- Revenue attribution
Why it is on Toolora
We list Gorgias for people who need helpdesk · shopify · support. Skip it if you only need a free one-off and will not stay on a plan.
Closest alternatives on Toolora: Crisp, Intercom, Smile.io.
Try instead
CompareCrisp
Live chat, inbox, and an AI support agent that answers from your help center
E-commerceFree to start, where Gorgias is paid.
Also covers helpdesk and support.
Smile.io
Shopify loyalty points, VIP tiers, and checkout rewards that keep shoppers coming back
E-commerceFree to start, where Gorgias is paid.
Gorgias
Paid plans from helpdesk