TToolora

Help Scout

Free

Shared inbox, live chat, and a knowledge base for customer support

Best for support · inbox · chat

Toolora score88/100

Our own editorial score, not public reviews.

Strengths

  • Shared inbox
  • Beacon live chat

Skip if

you need a team plan, audit logs, or a phone number to call

Help Scout is a support desk. Answer email and chat in one inbox, publish help docs, and report on volume — customer service without a call-center stack.

Key features

  • Shared inbox
  • Beacon live chat
  • Docs and AI answers
  • Reporting

Why it is on Toolora

We list Help Scout for people who need support · inbox · chat. Skip it if you need a team plan, audit logs, or a phone number to call.

Closest alternatives on Toolora: Zendesk, Intercom, Text / LiveChat.

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Help Scout

Free trial

Get it here