TToolora

Zendesk

Paid

Customer support inbox, help center, and AI agents

Best for support · helpdesk · tickets

Toolora score87/100

Our own editorial score, not public reviews.

Strengths

  • Omnichannel ticket inbox
  • Help center and knowledge base

Skip if

you only need a free one-off and will not stay on a plan

Zendesk is a customer-service platform. Tickets, a help center, messaging, and AI agents live in one workspace so teams can answer email, chat, and social in one queue.

Key features

  • Omnichannel ticket inbox
  • Help center and knowledge base
  • Messaging and AI agents
  • Reporting and workforce management

Why it is on Toolora

We list Zendesk for people who need support · helpdesk · tickets. Skip it if you only need a free one-off and will not stay on a plan.

Closest alternatives on Toolora: Help Scout, TeamViewer, Text / LiveChat.

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Help Scout

Shared inbox, live chat, and a knowledge base for customer support

Productivity
Toolora score88

Free to start, where Zendesk is paid.

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TeamViewer

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Toolora score85

Free to start, where Zendesk is paid.

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Text / LiveChat

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New listing

Same kind of tool, different trade-offs.

Zendesk

Suite Team from $55/agent/mo

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